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Terms & Condition of Hire

TERMS & CONDITIONS OF HIRE

Chandeliers – All orders are subject to a fixed $400 fee for installation and dismantle applicable to standard ceiling heights and venue conditions within the Sydney Metropolitan area. Non-standard ceiling heights and installations outside of the Sydney area may incur an additional fee to be confirmed at time of order as mechanical equipment and/or additional travel time may be required.

Cake Swing – Complimentary installation and dismantle applicable to standard ceiling heights and venue conditions within the Sydney Metropolitan area.

Candelabras – Complimentary installation and dismantle. Further fees may apply to installations outside the Sydney Metropolitan area. Battery operated LED tealights available on request and will incur an additional fee.

Floral additions to our products will attract an additional cleaning fee to be advised at time of quote.

All quoted prices are subject to 10% GST.


Delivery and Installation

All delivery, installation and malfunction delays at the hire venue which are not caused by StarLight Chandeliers will be charged at the rate of $55 per hour, per person.

If breakage occurs as a result of a hire item being moved without the StarLight Chandeliers team being onsite, charges will be incurred at cost plus labour for the broken item or items.

All chandeliers and lifting equipment are installed and used by StarLight’s qualified and licensed personnel. All equipment is tested regularly and rated to comply with Australian Safety Standards.


Refund Policy

A 30% deposit is required to secure all bookings. If cancelled 3 months or more prior to your event, 50% of this deposit is refundable. If cancelled within 3 months of your event date, deposit is forfeited.